Terms of Service

These terms govern the AI front desk service provided by Green Country Front Desk LLC. The specifics of your plan — price, minutes, start date — are in the agreement you sign. Where the two disagree, your agreement wins.

What we provide

An automated voice agent that answers calls forwarded from your business line, identifies what a caller wants, and hands off to booking or takes a message. It is configured from information you give us about your business, your services and your people.

Your phone number stays yours. We do not port it, take it over, or require you to change it. Calls reach us only through forwarding rules you control and can switch off.

What you are responsible for

The accuracy of what you tell us. If your prices, hours, services or staff change, tell us — the agent says what your configuration says, and it cannot know what you have not told it.

Consent for messages sent to your customers, obtained the way it is described in your agreement.

What it will not do

The agent does not give medical, legal, financial or clinical advice; does not diagnose; and does not quote prices you have not authorised it to quote. Where it is unsure it takes a message. This is deliberate and is not a limitation we intend to remove.

Fees

Monthly in advance. Minutes over your plan are billed at the published overage rate. Prices are reviewed once a year and may rise with inflation; you will be told before it happens.

Term and cancellation

Month to month. Thirty days’ notice either way, for any reason or none. If the service is not working for you in your first month, the start-up fee is refunded.

On cancellation we stop answering your calls, remove your configuration, and delete your call data on the schedule in the privacy policy. You take your number with you because it never left.

Availability

We aim for the service to be available at all times and it will not always be. Telephony, voice processing and hosting all depend on third parties. We monitor continuously and fix what breaks, and we do not promise an uptime figure we cannot control.

Liability

Our liability is limited to the fees you paid in the three months before a claim. We are not liable for business lost through an outage, a misrouted call, or a caller who chose not to speak to an automated assistant.

Your data

Your customer data is yours. We do not sell it, share it with other clients, or allow it to be used to train AI models. See the privacy policy for how long anything is kept.

Governing law

Oklahoma.

Contact

Green Country Front Desk LLC
Tulsa, Oklahoma
hello@greencountryfrontdesk.com